Entry Level Remote Chat Support Agent - Immediate Start (No Experience Needed)

We're building out our Customer Support division and need conversational, helpful people who can handle live chat interactions. If you're able to dedicate a minimum of 10 hours each week, with flexibility to scale up to 20 hours, this could be a great fit. Our busiest periods run Monday through Thursday, and we're looking for people who can be responsive during those times.

What You Will Do: You'll be the human behind the screen, answering customer questions through live chat on our digital properties. This means reading messages, understanding what customers need, sharing relevant product pages, and letting people know about current promotions or special pricing available to them.

Contract Duration: Open-ended, with no set expiration date.

Rate: $35 per hour.

Key Responsibilities:

• Answer incoming customer messages with helpful information, resource links, and current promotional details.
• Keep every interaction pleasant and professional, consistently delivering excellent service quality.
• Show up reliably with a schedule centered around Monday to Thursday when traffic peaks.

Requirements:

• Own or have access to an internet-enabled device for managing chat conversations (computer, phone, or tablet all work).
• Show capability to manage tasks without constant supervision and pay close attention to detail.
• Be willing to absorb training materials and stick to established procedures.
• Have availability between 5 and 40 hours weekly, plus reliable internet access throughout.
• No previous chat support background required, we'll give you everything you need to succeed.

Working Hours: Flexible scheduling from 5 to 40 hours per week.

Location: Work from anywhere with an internet connection, primarily seeking candidates within the United States.

Customer-facing chat roles are in high demand everywhere.