Remote Customer Service Chat Agent (No Calling / Entry Level)

We're looking for motivated professionals to contribute meaningfully to the e-commerce sector by working with our support division. In this Customer Service Agent position, you'll play a key role delivering high-quality assistance to online retailers worldwide, leveraging multiple channels such as email, chat windows, and real-time messaging.

Live chat continues to expand as a preferred customer engagement tool, with most retailers now integrating chat capabilities into their storefronts and social platforms including Facebook and Instagram. This expansion has created substantial opportunities for skilled chat specialists to handle customer conversations effectively.

What you will be doing: Your day-to-day responsibilities as a chat specialist will center on answering customer messages through live chat interfaces on retail websites or social channels, responding to common questions, helping move sales forward, and providing promotional offers as appropriate.

Contract length: Open-ended

Rate: $35 per hour

Skills/background needed:

• A computer, smartphone, or tablet with reliable internet access for managing chat platforms and social media messaging.
• Strong self-direction and the discipline to follow established procedures consistently.
• Willingness to commit a minimum of 10 hours per week to this position.
• Dependable high-speed broadband or mobile connection throughout your work hours.

Hours per week: Variable schedule, minimum 10 hours weekly with potential for additional hours depending on your capacity and scheduling flexibility.

Location: Work from anywhere with internet access, based in the United Kingdom or nearby.

The need for qualified live chat support professionals is expanding rapidly across industries and borders. If you're ready to launch into a rewarding opportunity and can begin right away, we'd like to hear from you.