Remote Customer Success Advocate (No Experience / Entry-Level / Chat Support)

We're on the hunt for enthusiastic team members to fill the role of Customer Success Advocate. Your mission will be to deliver outstanding support that keeps our clients satisfied and strengthens the bonds between customers and our company. Every conversation you have will reflect our commitment to putting user needs at the center of everything we do.

Working from home has never been easier. You'll be operating from your own comfortable space, connecting with customers through instant messaging platforms like Facebook Messenger. No meetings in person, no commute, just genuine customer conversations from wherever you're based.

What you will be doing: Working as a Live Chat Assistant means spending your day interacting with customers across our messaging channels. You'll answer questions, walk people through how to use what we offer, and help build trust with each person you speak with.

Rate: $35 per hour

Requirements:

• Access to a computer, mobile phone, or tablet, plus reliable high-speed internet.
• Solid English writing skills to communicate clearly with customers.
• Prior chat support experience is not needed, since we'll train you thoroughly from day one.

Skills/background needed: This position welcomes those just starting their careers. We'll provide hands-on training to help you develop the abilities required to succeed in live chat customer support environments.

Location: Work from home setup (candidates in the United Kingdom are preferred).

The need for experienced Live Chat Assistants keeps rising around the world. If you're ready to take the next step in your customer success career and can begin right away, we'd love to see your application.