Remote Customer Support (Entry Level / Immediate Start / No Experience)

We're seeking a Social Media Chat Specialist to handle customer conversations on Facebook. This position suits people who spend time on social platforms and genuinely enjoy assisting customers. Don't have experience in this field? That's fine. We'll equip you with comprehensive training to succeed.

Primary Duties:

• Answer customer messages on Facebook with helpful information, troubleshooting, and suggestions about our products.
• Manage live chat interactions by delivering prompt responses and resolving customer concerns for optimal satisfaction.
• Reference provided materials and conversation templates to maintain quality and uniformity in customer interactions.

Compensation:

• $35 hourly wage.

Qualifications Needed:

• Dependable internet service and a computer, smartphone, or tablet that can connect to Facebook.
• Conversational English abilities and effective written communication.

Experience and Qualities:

• Experience not necessary, comprehensive onboarding is included in the role.
• Willingness to absorb new processes and information at a reasonable pace.
• Excellent people skills paired with the capacity to understand what customers need emotionally.

Schedule and Setting:

• Completely remote setup with the option to work from anywhere throughout the United States.
• Begin immediately, with schedule flexibility to match your personal circumstances.

If you're interested in pursuing a meaningful career in online customer service and have a comfort level with social networking platforms, we'd be interested in learning more about you.